Clear pathways to trusted support
This focus area strengthens the backbone of community support. By building clear pathways between community organisations, services and all levels of government, we help people navigate health, legal, social and settlement support with confidence. Our focus is on coordination, warm referrals and culturally responsive access — so no one falls through the gaps.
What a strong referral network provides
Reliable information
Sharing clear, practical and culturally informed information from credible community and service sources.
Community partnerships
Building relationships with not-for-profit organisations, local services and community groups to improve awareness and coordination.
Respectful connections
Helping people identify useful next steps while respecting privacy, individual circumstances and personal choice.
How stronger networks help
A connected referral network can support the community by:
- sharing reliable service and community information
- identifying emerging needs and gaps affecting Iranian Victorians
- connecting people with relevant organisations and programs
- collaborating with culturally responsive community partners
- helping newcomers better understand available support
AISOV does not replace professional services. Information and referrals are offered as a starting point, with respect for each person’s privacy, circumstances and right to choose what is appropriate for them.
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Not sure where to begin?
If you are looking for community information or trying to identify a relevant service, contact AISOV. We will listen, explain the options we know about and, where possible, help you identify a practical next step.